Contact
Have an issue or question about your order? No problem! Send an email to support@justmer.ch
Hours of Operation:
Monday - Friday
10:00 AM - 5:00 PM (AZ Time)
Return Policy:
Although the LazyGang collection was designed to fit your arms, butt and legs perfectly, we understand that sometimes you may need to exchange for a different size. We accept returns of domestic orders within 30 days of the date the order was shipped, but items must be unworn, unwashed, in their original condition and with all tags attached. Return cost's MUST be paid prior to return. Please support@justmer.ch to help with returns & exchange inquiries.
Lost/Stolen Shipments:
We do not provide refunds for lost or stolen orders. Please contact USPS to begin the claim process at https://www.usps.com/help/claims.htm OR https://www.usps.com/help/missing-mail.htm